How to Set Up the MailPoet Sending Service

After you have purchased a plan with us, you will have a key available in your account which will be used to set up your MailPoet plugin to send emails with us.

Validate your key

1
Add your activation key in the Key Activation tab in your MailPoet Settings to validate it:

2
Go to the Send With... tab in MailPoet Settings and activate the MailPoet Sending Service (it will be automatically enabled by default):

Important: key activation will not work if your website is on localhost or behind a firewall.


Sender email authentication

To prevent phishing or email spoofing, the MailPoet Sending Service requires you to use an authorized email as your FROM address. This is to prevent faking an identity, like celine@dion.com  

All users who have installed MailPoet plugin and are sending with the MailPoet Sending Service need to authorize their email addresses used as the Sender. 
Please follow these instructions to authorize your FROM email address.

Sender domain authentication

Adding a Sender Domain and setting up DKIM will help assure your subscribers that emails MailPoet sends on your behalf were indeed sent by you and thus may improve deliverability of your emails.

1
Add your domain to the My Sender Domains list by typing your domain to the "Domain" input and click "Add a new Sender Domain":

2
Add the requested DNS records to your domain's DNS server and click "Verify DNS records":

You will need to add the three DNS records through your DNS provider. Usually it is the same organization you purchased your domain from (e.g. GoDaddy, NameCheap), or your hosting company.

If you've added the records, but are having trouble verifying them:
  1. Please double check that the record types, names are values in your DNS manager exactly match the values requested in MailPoet interface
  2. If you've just added the records, try waiting for 5-10 minutes and click "Verify DNS records" again. DNS changes can take up to 24 hours to propagate, but commonly you may see them within 5-30 minutes.
  3. If you use Cloudflare as your domain's DNS provider, switch from "Proxied" to "DNS only" Proxy status for both of the CNAME records:
  4. Double check the DNS record name. Some DNS providers may create DNS records with a duplicate the domain name, causing "mailpoet1._domainkey.example.com" record to be incorrectly created as "mailpoet1._domainkey.example.com.example.com".
    If this occurred in your case, try removing the domain name from the record's name, leaving it as " mailpoet1._domainkey", "mailpoet2._domainkey" and "_mailpoet".

And you're done! Now you can continue sending emails as normal and enjoy the improved deliverability!

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