Instructions to Activate your MailPoet Key

After you have subscribed to any MailPoet plan, you will receive an activation key to activate the MailPoet Sending Service and/or the Premium version of the plugin. 

Requirements to validate your key

How to validate your key

After subscribing to a sending plan, you should receive your activation key via email. You can also grab it from your MailPoet account page at account.mailpoet.com/account. On the "My Subscriptions" page, you'll see the key for your plan and you can copy it by clicking the "Copy" button:

Go to your WordPress dashboard > MailPoet > Settings > Key Activation tab, paste the key in the field, and then click "Verify": 

Key activation will not work if your website is on a localhost environment, behind a firewall or if you're trying to activate the key for an IP address.  Check here other known errors when validating a MailPoet key and how to fix them.

After your key has been validated, you should see the successful messages related to what's included in your plan. 

  • For Business plans, both the MailPoet Sending Service and the Premium plugin should be activated;
  • For the Starter plan, only the MailPoet Sending Service is activated;
  • For the Creator plan, only the Premium plugin is activated.

If your plan includes access to the Premium plugin, you need to keep both  MailPoet and MailPoet Premium plugins installed and activated if you want to have access to the Premium features. If you have only the Premium plugin installed, the MailPoet plugin won't work.

Installing the MailPoet Premium plugin

Please note the Premium plugin is only available for paid subscriptions. This is not included in the Starter-1,000 plan.

When clicking on the "Download MailPoet Premium plugin", you'll get a .zip file. Go to your  WordPress dashboard > Plugins > Add New and click on the " Upload Plugin" button:

Upload the .zip file from the MailPoet 3 Premium plugin:

Getting the Premium plugin from your MailPoet 3 account

If you can't download the Premium plugin from the  WordPress dashboard > MailPoet > Settings > Key Activation tab for some reason, you'll be able to get the .zip file for the Premium plugin on your MailPoet account account.mailpoet.com/account

Then follow the steps to manually upload it on the  WordPress dashboard > Plugins page.

If you need further help, get in touch with us.

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