How to Cancel a MailPoet Plan
If you want to cancel your subscription, you can do it from your MailPoet 3 account.
1. Go to your MailPoet 3 account and click on the "Upgrade, cancel or reset domain" link for the plan you want to cancel:
2. Click on the Cancel button:
Note the plan won't be immediately cancelled. It will be set to be cancelled by the end of the current billing period.
It means that it will remain valid until the end of the current billing period and you can continue to use it.
For example, if you purchased or renewed your subscription on the 3rd of the month and you cancel on the 5th, the subscription is still active until the following 3rd of the month.
If it's an annual sending plan, please contact us and we will cancel it for you and offer a refund for the unused time you've left.
3. Confirm cancellation:
4. Back to My Subscriptions page, you'll see a note saying when the plan will be cancelled.
A plan set to be canceled cannot have its domain reset. The key can't be activated anymore for any website while the plan's status is "cancelling".