Custom Fields Management

How to remove custom fields

Go to MailPoet > Subscribers and click “Custom fields”.

From this page, you can search for custom fields and see how many subscribers, forms, and dynamic segments use each field.

To remove a field temporarily, click “Move to trash”. Trashed custom fields are hidden from subscriber profiles, subscription preference pages, the Manage
Subscription form, imports, exports, newsletter shortcodes, dynamic segment field selectors, and required-field validation.

To restore a field, open the Trash tab and click “Restore”.

To remove a field permanently, open the Trash tab and click “Delete permanently”. Permanent deletion removes the field’s subscriber values and removes references to the field from forms and dynamic segments. This cannot be undone.

MailPoet Form Editor

To completely delete a custom field from your site if it exists in your MailPoet forms:

1. Go to the MailPoet > Forms > Edit your form.
2. Select your custom field.
3. Click the “Delete this custom field” link in the Custom field settings section.
4. Click the “Delete permanently” button in the dialog that opens.

The “Delete permanently” button deletes the custom field and the values stored for all subscribers, and removes the field from all forms. This cannot be undone. To keep the field and its data, click the “Remove from this form” button instead. That button removes the field from the current form.

If a dynamic segment filters by the custom field, MailPoet shows an error that names the segment and keeps the field. Remove the custom field from that segment, then delete the field again.

The Delete this custom field link appears for users with the Manage subscribers permission. Other users can still remove the block from the form.

To completely delete a custom field from all your site if it doesn’t exist in your MailPoet forms and/or was imported:

1. Go to the MailPoet > Forms > Edit your form.
   
   If you don’t have any MailPoet form, please create a new one. You can delete it right after you remove your custom field.
   
2. Browse for fields by clicking on the “+” icon and go to the Custom Fields section.
3. Select the custom field you want to delete and add it to the form.
4. Click the “Delete this custom field” link in the Custom field settings section.
5. Click the “Delete permanently” button in the dialog that opens.

Please note that all custom fields created in MailPoet will be displayed in the Manage Subscription page for all your subscribers.

To delete a custom field which is a mandatory field:

Custom fields set as a “Mandatory field”, even if they’re not added to the MailPoet subscription form, will be required at the moment of subscription. This affects also third-party forms integrated with MailPoet, so you need to change their settings to non-mandatory or delete the field according to this article’s instructions.

1. Go to the MailPoet > Forms > Edit your form.
   
   If you don’t have any MailPoet form, please create a new one. You can delete it right after you remove your custom field.
2. Browse for fields by clicking on the “+” icon.
3. Search for the required field in the fields search box;
4. Follow the instructions to remove this field, and click the “Delete permanently” button. The Remove from this form button keeps the field, so subscribers still have to fill it in.