Error: Could not instantiate mail function on 1&1 servers

There are two possible situations where you might experience an error when trying to send emails with your own website hosted at 1&1 servers.

But before you continue, we highly recommend to send with the MailPoet Sending Service instead and here's why.

1. If you already sent an email using your 1&1 website

If you were already able to send MailPoet newsletters before and suddenly, you received the " Could not instantiate mail function" error, then make sure you have set your sending frequency to send 30 emails every 5 minutes, according to 1&1 sending limit.

2. If you were never able to send an email using your website

If your website is hosted at 1&1 ( servers, and your MailPoet is configured with these options below:

...and you are getting this error message on your Newsletter pages:

...that means you are using an email address which doesn't match your website domain.

To correct this problem, you must use an email address from the same domain as your website (this email account can be created inside your 1&1 control panel) and then specify this address in three places:

1) MailPoet > Settings > Basic tab:

2) MailPoet > Settings > Sign-up Confirmation:

3) On the latest step of the newsletter creation process:

*this must be done for all future newsletters

With these settings correctly setup, you'll be able to send your MailPoet emails using 1&1's servers.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.