If you have the sign-up confirmation feature enabled, subscribers that subscribed to your newsletters but haven’t confirmed their subscription yet will be marked as “Unconfirmed” on your Subscribers page. 

Unconfirmed subscribers won’t receive any newsletter from you until they confirm their subscription.

If you want to re-send the confirmation email to them, just follow these steps:

1. Go to MailPoet > Subscribers page and find the subscriber (you can filter for “Unconfirmed” subscribers at the top of the list)
2. Hover over the subscriber and click “Resend confirmation email”

Please note that there is no built-in way to bulk resend the confirmation email to all Unconfirmed subscribers — it is necessary to send them individually. Bulk re-sending to all unconfirmed subscribers is much more likely to result in higher rates of spam complaints, which can cause sending for an account to be suspended.

Subscriber-driven resends

If a subscriber with an “Unconfirmed” or “Unsubscribed” status fills out your signup form again, they will receive a new confirmation email.

Subscribers who are already in the “Subscribed” status will not receive a confirmation email when they submit a form again. The form will still succeed, and the subscriber will be added to any new lists or tags assigned to the form. Their existing profile data, such as first name and last name, will not be overwritten. For more details, see What Happens When an Existing Subscriber Submits a Signup Form Again.

Public-form confirmation emails are limited to three total sends per subscriber. After that limit is reached, the form will show: “We’ve already sent you a confirmation email. Please check your inbox or spam folder.”

Administrators can still resend confirmation emails individually from MailPoet > Subscribers. If the subscriber needs to restart the public signup process after reaching the limit, delete the subscriber permanently, or let the automatic unconfirmed-subscriber cleanup remove them if it is enabled and they are eligible.

Bulk resend confirmation emails

Administrators can resend confirmation emails in bulk from MailPoet > Subscribers when sign-up confirmation is enabled.

1. Go to MailPoet > Subscribers.
2. Open the Unconfirmed subscribers view.
3. Select the subscribers you want to contact, or select all subscribers across pages.
4. Click “Resend confirmation emails”.
5. Confirm that these subscribers asked to join your list, then click “Resend emails”.

MailPoet queues up to 20 eligible subscribers per bulk action. Some selected subscribers may be skipped if they already received the maximum number of
confirmation emails, received one recently, or were added too long ago. The success message means the resend job was queued. Final delivery still depends on the background task and your sending method.