Upgrading the Website's PHP Version
October 2020 update: MailPoet now requires PHP version 7.1 or higher. We strongly recommend upgrading to PHP 7.4.
Older versions of PHP won't be supported by our plugin and MailPoet might not work well in those cases.
Some of them have already reached the "end of life". For example, PHP version 5.6 security updates were provided only until the end of 2018 and PHP 7.0 will only receive security updates until 3rd December 2018.
Guides to Upgrade PHP versions
Your host will provide you with the necessary guide to upgrade.
- Bluehost: English Guide
- DreamHost: PHP automatically updated
- GoDaddy: English Guide
- HostGator: English Guide to update your PHP version
- Infomaniak: English Guide - Guide en Français
- Inmotion: English Guide
- LiquidWeb: English Guide
- OVH: Guide en Français
- SiteGround: English Guide
- WPengine: PHP automatically updated
- Site5: How to Change your PHP Version
- Kinsta: English Guide - Guide en Français
- cPanel: most cPanel based hosting provider allows you to update PHP version. Simply search PHP Version Manager or PHP Configuration option and click on it.
If your host is not listed, please contact their technical support and ask for your PHP version to be updated. If they're unable to help you, consider changing hosts. Hosts make it easy today to switch.
We can help you to upgrade your PHP version
If you didn't succeed to upgrade your PHP version by yourself, contact us we can help you upgrading.
It's Risk Free Because You Can Instantly Revert
If something goes wrong on your website:
- Simply revert to the previous PHP version;
- If you want to try to figure out the problem, find which plugins might be the cause by disabling all of them, one-by-one. Look for plugins that have not been updated in the last 6 months;
- Try a different theme too. Make sure your own theme has been updated recently;
- Hire someone to help you in this process if you prefer to have someone else deal with it. We recommend freelancers on codeable.io (affiliate link);
- Ask your host for help. A good host will be able to help you.
Determine Your PHP Version
Install this simple plugin on your website to determine your PHP version.
Contact our support if you have any other questions.